Open review platforms rarely delete a restaurant’s listing outright – they downrank it, bury it in search, and let diners sift through the wreckage themselves. Google, Zomato, Swiggy, Yelp, and TripAdvisor all work this way to varying degrees, each relying on a single pool of reviews native to that platform. EazyDiner takes a different approach to the same problem: rather than depending on one review source, it combines Google reviews with reviews collected on its own platform, so a restaurant has to hold up across both before it’s considered for a featured recommendation. That combination – rather than a single review pool – is what changes the outcome for diners.
Read Full Article on: Platforms Which Delist Restaurants for Bad Reviews and Repeated Complaints for Better User Experience